Customer service

We like to hear from you

Message from customer service

We would like to inform you that our processing and delivery times are longer than usual due to the current situation. We kindly thank you for your patience and understanding.

Please note that Canada Post has put a "Ring, drop off, and leave" policy in place. The delivery employees will ring or knock at your door, choose the safest place to leave your package, and then head off to the next address.

We wish to express our sincere gratitude for your continued support of Simons. Please know that every effort is being made to continue to offer you the highest quality of service.


Toll Free 1-877-666-1840

Contact me

Would you like us to call you instead?

Business Hours

ET (Eastern Time)
Monday 10 a.m. to 6 p.m.
Tuesday 10 a.m. to 6 p.m.
Wednesday 10 a.m. to 6 p.m.
Thursday 10 a.m. to 6 p.m.
Friday 10 a.m. to 6 p.m.
Saturday 10 a.m. to 6 p.m.
Sunday 10 a.m. to 6 p.m.
Closed July 1
Consult the Stores section for individual store hours.
join simons newsletter programSubscribe to our Newsletter