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Stores | Our Services

A Team Dedicated to Your Satisfaction

Attentive customer service has been one of our core values since 1840. Our knowledgeable and helpful staff is here to make sure you have a great shopping experience and find what you're looking for.

Green background of a Simons store

“Between the beautiful stores, the environmental awareness, and the space given to promoting visual arts and the latest trends, Simons makes people feel great. I'm proud to be a part of it!”

Charlotte Audet,
Twik sales associate

Charlotte Audet, Twik sales associate

Our In-Store Services

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Gift boxes

Our staff will be happy to carefully and quickly wrap your purchases in one of our distinctive gift boxes—just ask, it's free of charge!

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Charging stations

Our loyalty program members can charge their electric vehicles for free in our parking lots. Simply register your Les Simons card number in your FLO account.

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Online order pickup

Our in-store delivery option is fast and free and our friendly staff will be more than happy to assist you. What's more, Les Simons members earn double the points on their order when they choose this option.

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Home decor advice

Our associates are passionate about decor and will use their skills to help you make the best choices for decorating every room in your home.

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Enjoy unlimited access to our free internet while visiting us in store and improve your shopping experience with our user-friendly app.

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Bra fittings

In the privacy of our Miiyu section, our women's lingerie specialists are on hand to help you find the right style of bra in the perfect size.

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Clothing alterations

Your clothes will fit you like a glove thanks to the expertise of our specialized team of tailors who can make any necessary alterations on-site.

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Suit and shirt fittings

Our menswear associates at Le 31 are on hand to help you choose shirts, jackets, and pants that are perfectly suited to your shape.